Sales Support

Date: 20 May 2024

Location: Belgium

Company: curium

Redefining the experience of cancer through our trusted legacy in nuclear medicine
At Curium, we have a singular focus – to develop, manufacture and supply world-class radiopharmaceutical products around the globe. We strive to innovate further in nuclear diagnostics and therapies so we can enhance the lives of people with cancer.


Every day we see the impact that our treatments offer and the potential they have to provide a world beyond cancer and other debilitating conditions. We continue to push boundaries and reach new heights in everything we do, supported by significant investment into new technologies and therapies.

 

Summary of Position

The Sales Operation Analyst is a role to support the Benelux Commercial Team on all activities related to Pricing, Contract and Tenders/Offers. This position requires support to the commercial organization and ensure smooth implementation of the Customer Relationship Management (CRM) and Sales & Operations Planning (S&OP) activities. Frequent interactions with Customer Services, Finance and Supply Chain are also required. From time to time the job holder will be expected to undertake related analytical duties on site. Position is covering Benelux. The Benelux Back office staff is a small group. Important is to be flexible in back up other positions during workload peaks, sick leave and holiday periods. Clear communications are key.

Essential Functions

•    Pricing
-    Setting up and maintaining prices in the ordering system, contract follow up.
-    Supporting Commercial Benelux team and on ad hoc price analysis and assessments.

•    Customer Service
-    Base is one day a week (Minimum) Customer Service duty. (Order entry)
-    Back up for Customer Service outside the one fix day a week. (during sick leave and holiday)
•    Contracts & Tenders/Offers
-    Supporting Benelux Commercial Team in contract management providing information such as technical specifications, sales figures, supply constraints, order deadlines, etc. setting up + maintaining database with technical information + contract management
-    Scanning (in-house or outsourcing) tenders to share with the Commercial Benelux Team, 
-    Assisting preparation of bids by combining information from several different sources e.g. technical specifications of the product, prices (from CS), bank guarantees etc.
-    Preparing Offers and responsible for storing + maintaining on central drive. 

•    Administrative Certification
Responsible for performing the administrative verification, checks as directed and delegated to by the General Manager + sales director, with the overside and notification of the responsible pharmacist.


OTHER SUPPORTING TASKS:

•    Reporting
-    Supporting Commercial Benelux Team to prepare market analysis required for Business Review
-    Supporting Sales force with Monthly sales data overviews.

•    Customer Relationship Management (CRM) 
-    Maintaining the CRM system to accurately reflect the areas of the sales organization. This includes employee details, assigned customers and management structure

•    Sales & Operations Planning (S&OP)
-    Supporting Country Managers in the monthly Sales & Operation Planning (S&OP) cycle


•    Cash Collection
-    Support EMEA HQ with cash collection in cooperation with the Salesforce.

•    Marketing Activities
-    Support in marketing activities like Brochures and local events.
-    Collect RA approvals before using Brochures and promotional Material.

•    Back-Up
-    Back up for Regulatory Affairs and PV tasks from Country Assistant.
-    Back up daily tasks Country Assistant during sick leave and holiday.

Understand, trained and comply with the reporting obligations for Pharmacovigilance (like adverse events, quality complaints and other safety related information). Notify each adverse event or complaint that you come aware of within the deadline to the responsible person.
 

Requirements

Education:    -    Educated to degree level in Business or related field would be fundamental

Experience:    -    Commercial experience in Sales Support/ Tenders
-    Customer Service role (s)
-    Experience with data analysis and sales reporting
-    Extensive knowledge of Microsoft PC applications (excel)
-    Proven numeracy and business analysis skills
Preferred Skills/Qualifications:
    -    Previous experience with AS400/ E1/ & Dynamics
-    Language: Dutch, French and English
-    Travelling: 10% max

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

 

Equal Opportunity Employer

Curium is an equal opportunity employer and believes everyone deserves respect, dignity and equality.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.